Profile

The Symphony House Group is Malaysia’s leading corporate services outfit and the partner of choice for more than 3,000 clients – from private and public-listed companies to Fortune 500, Global 500 and large conglomerates.

The holding company, Symphony House Berhad, was successfully listed on the MESDAQ Market of Bursa Securities Exchange (then known as the Kuala Lumpur Stock Exchange) on 14 February 2003 and two years later, leapt-frog to the Main Board of the Bursa Securities exchange on 1 September 2005. Symphony House Berhad was ranked 5th in the Corporate Governance Survey 2007 carried out by the Minority Shareholder Watchdog Group (MSWG) in collaboration with Nottingham University Business School. Symphony House was then taken private by the management led by the founder, Tan Sri Azman Yahya and Dato’ Abdul Hamid Sh Mohamed via Stone Equity Sdn Bhd on 16 December 2015.

Symphony House Group operates out of several locations in Malaysia delivering multiple services comprising Human Resource Solutions, Financial Solutions, Corporate Secretarial Solutions, Share Issuance & Registration Solutions and Cheque Processing Solutions.

Our vision

• To be recognised as Asia’s leading Outsourcing partner.

Our mission

• As one of Asia’s leading Outsourcing partners we develop and deliver value-added customised business solutions enabling our clients to create sustainable competitive advantage.
• Our brand promise is achieved through our exceptional People Quality.
• We adhere to high standards of governance and transparency so that we are the partner of choice.

Commitment

• We deliver on our promises to our customers, partners and employees

High Performance

• We set world class standards for our organisation, people and processes.

Originality

• We provide uniquely innovative solutions to our clients’ needs and seek to continuously improve how we add value

Responsiveness
We recognise the changing needs of our clients and adapt our solutions and processes accordingly

Unity 

• We believe in teamwork working in unison with our clients in understanding their needs for value creation and seamless solutions

Social Responsibility

• We respect our people, the community, the environment and the rules of law and ethical standards

Symphony’s Human Resource Solutions are designed to manage our multinational clients’ day-to-day HR related processes on a regional basis.

Our solutions increase operation efficiency control and data management as well as provide a single point of accountability to our clients. A comprehensive HR solutions include payroll, expense claims, employee share options scheme and employee self service.We process over 1.5 million payroll transactions per month.

State-of-the-art global payroll system, certified across multiple countries.Employee Self Service portal, allowing complete integration of client and Symphony systems, in any language.Quarterly Business Review (QBR) with every client, every quarter – no exceptions.Fortnightly quality and performance reviews.

Continuous process improvement from payroll analyst upwards.SAS 70 certified; process in place for continuous monitoring.For example, in Australia we work closely with the ATO (Australia Tax Office) in the preparation of employee tax documents, to ensure complete accuracy and compliance.If you are planning to outsource payroll and HR services, we have total solutions for you.

Please feel free to contact us via email: ask_us@symphony.com.my or call us at 03-7841 8000

Our payroll solution is an integrated solution deployed by country or across the region. Our solution provides the client with streamlined processes and policies, a single-user interface, and improved reporting and regional visibility.
 The payroll solution encompasses modules to enable employee self-service, a centralized helpdesk for issue resolution, consolidated reporting and statutory compliance.

The service elements for Payroll Solutions include:

• Core payroll and payment processing
• Time, attendance and leave management
• Statutory reporting and submission
• Generation of pay-slip
• Country specific and regional reporting
• Generation of general ledger

Our expense claims solution is a web-based solution that provides an integrated system to improve efficiency of day-to-day operations, improve controls and data management as well as provide a single point of accountability.The service elements for Expense Claims Solution include:Claims processingPayment of ClaimsProvision of Statutory ReportingGeneration of General Ledger andOnline reports including country and regional reporting

Our web-based ESOS solution allows the client to manage employee share option allocations in an effective and real-time manner. This solution allows employees to view and exercise their entitlements online. It provides flexibility to the client in handling various types of ESOS by-laws and is compliant with the required reporting standards and other guidelines governed by statutory bodies.

ESS (Employee Self Service)
ESS is a web tool integrated into the HRS suite of services. It is secure and protected by password to ensure each authorized user accesses via a unique pin ID. The ESS equips employees with an online tool enabling them to view and edit personnel information such as bank details, view and apply for leave and overtime, and to view pay slips online. The ESS enables workflow functions that support approval and control processes e.g. for Manager to manage employees’ leave applications and time and attendance information.

Symphony eHRS suite helps to transform every employee in your organization to be more effective and it also transforms the role of the HR professional to shift its focus from peripheral activities to management leadership, planning and decision-making. By making the smart move with Symphony eHRS, your HR related issues are simplified. Managing your most important asset – your employee – is much easier and even more affordable than you think.Web-based Symphony eHRS is designed as a concept of Software-as-a-Service (SaaS) to reduce the total cost of ownership and to be offered as a worry-free solution.

Through a no-frills subscription basis, you can implement this full-fledged online HRMS suite to better manage your HR functions. IWith this, it gives your business a competitive advantage!

Software-as-a-Service (SaaS) Concept

• No Capital Investment
• Subscription Based
• Worry-Free & Maintenance-Free Solution
• Rapid Deployment
• User Friendly
• State-of-the-Art Data Recovery Centre Assuring Business Contingency
• Premier in Class Data Security with SAS70 Type II Compliant
• Customized Language Helpdesk Support

In the current economic climate, everyone talks about efficiency. With Symphony Employee Self Service (ESS), information required is only at a press of a button by the users. Symphony ESS makes your life much easier as it allows employees/managers and even the HR personnel to access to the system anytime, anywhere as it’s on the Web!In support of the Go-Green campaign, Symphony ESS provides a paperless environment of HR solutions.

Applying/Approving Leave or Overtime and even submitting Claim applications is just a few clicks away. Each module (ePayslip, ePersonnel, eLeave, eOvertime and eClaim) works standalone or seamlessly with other modules. This enables you to pick the required module according to your needs and add-on as necessary. Symphony ESS improves information accuracy, lowers call volumes, reduces printing costs and decreases administrative hassles. At the same time, you can empower employees by providing information to them on a 24/7 basis.